Tag Archives: Howard Schultz

Feedback Is Overrated

By Rajeev Peshawaria, Contributor What do Nelson Mandela, Steve Jobs, John Lennon and the Beatles, Mahatma Gandhi, Howard Schultz, Abraham Lincoln, Michelle Kwan, Thomas Edison, Beethoven, Steven Spielberg, Marilyn Monroe, Walt Disney, Soichiro Honda, Charles Darwin and Michael Jordan have in common? …read more

Source: FULL ARTICLE at Forbes Latest

Starbucks Appoints New Global Chief Strategy Officer

By Kevin Chen, The Motley Fool

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Starbucks   (NAS: SBUX)  has appointed Matthew Ryan as its global chief strategy officer.

Starting in May, Ryan will report to CEO Howard Schultz and serve on Starbucks’ senior leadership team. He will lead the company’s long-term strategic planning process; improve the monetization of its retail, channel, and emerging brands; and strengthen the company’s relationship management and loyalty capabilities. Starbucks’ global customer insights and strategy teams will report to Ryan.

Moreover, Ryan will serve on Starbucks’ Global Brand Leadership Team, which is responsible for integrating its regional brand and marketing initiatives. He will partner with Sharon Rothstein, its recently appointed global chief marketing officer, to bring customer insights and analytics to the company’s brand expression and customer experience.

Previously, Ryan was the senior vice president of global brand, franchise, and customer relationship management for Disney. He provided customer input into the company’s long-term strategic planning, oversaw the development and cultivation of character franchises, and led development of customer relationship management programs. Before joining Disney in 1998, Ryan held senior strategic planning roles with several advertising agencies. He holds a bachelor’s degree in history and literature from Harvard University.

Howard Schultz, Starbucks’ chairman, president, and CEO, said of the appointment:

Matt’s innovative approach to customer analytics, market segmentation and brand optimization will bring a new level of insight and imagination to Starbucks and our significant brand ambitions.

The article Starbucks Appoints New Global Chief Strategy Officer originally appeared on Fool.com.

Fool contributor Kevin Chen has no position in any stocks mentioned. The Motley Fool recommends and owns shares of Starbucks. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

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Source: FULL ARTICLE at DailyFinance

Starbucks Names Matthew Ryan Global Chief Strategy Officer

By Business Wirevia The Motley Fool

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Starbucks Names Matthew Ryan Global Chief Strategy Officer

SEATTLE–(BUSINESS WIRE)– Starbucks Coffee Company (NAS: SBUX) today announced that it has appointed Matthew Ryan as global chief strategy officer. Ryan was previously senior vice president of global brand, franchise and customer relationship management for The Walt Disney Company.

Matthew Ryan (Photo: Business Wire)

“The Starbucks Experience is built on our partners’ (employees) passion for creating meaningful moments of connection more than 70 million times every week and our company’s devotion to continuously innovating new choices and experiences that surprise and delight our customers at every interaction,” said Starbucks chairman, president and ceo Howard Schultz. “Matt’s innovative approach to customer analytics, market segmentation and brand optimization will bring a new level of insight and imagination to Starbucks and our significant brand ambitions.”

Ryan will report to Schultz and serve on Starbucks senior leadership team. He will lead Starbucks long-term strategic planning process; improve the monetization of Starbucks retail, channel and emerging brands; and strengthen the company’s fast-growing customer relationship management and loyalty capabilities. Starbucks global customer insights and strategy teams will report to Ryan.

Starbucks new chief strategy officer will also serve on the company’s Global Brand Leadership Team responsible for integrating the company’s regional brand and marketing initiatives. Ryan will partner with Starbucks recently appointed global chief marketing officer, Sharon Rothstein, to bring enhanced customer insights and analytics to the company’s brand expression and customer experience.

“To be a great and enduring brand, you must know your customers and they must know you; and Starbucks, like Disney, is one of the few companies in the world that has truly authentic connections with their customers that stand the test of time,” said Ryan. “Starbucks is building one of the most admired, important and exciting brands of the 21st Century and I couldn’t be more humbled and energized about the opportunity to help navigate and accelerate the game-changing journey they have already begun.”

As senior vice president, brand, franchise and customer relationship management since 2000, Ryan has led the stewardship and development of Disney’s global brand equity across the company. In this role he provided consumer input into the company’s long-term strategic planning, oversaw the development and cultivation of character franchises, and led development of cross-divisional customer relationship management programs, including the Disney Rewards Visa card. Prior to joining Disney in 1998, Ryan held senior strategic planning roles with several national and international …read more

Source: FULL ARTICLE at DailyFinance

Starbucks Continues to Accelerate Growth in Southeast Asia

By Business Wirevia The Motley Fool

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Starbucks Continues to Accelerate Growth in Southeast Asia

Company plans to add 100 new stores in Indonesia over three years and 100 new stores in the Philippines over the next four years

SEATTLE–(BUSINESS WIRE)– Starbucks Coffee Company (NAS: SBUX) today reaffirmed its commitment to accelerate growth in Southeast Asia, announcing plans to open 100 new stores in Indonesia over the next three years and another 100 stores in the Philippines over the next four years. Howard Schultz, Starbucks chairman, president and ceo, committed to continuing to invest in the region following this week’s market visit to Indonesia and the Philippines, where he met with Starbucks partners (employees) and customers.

Starbucks entered Southeast Asia in 1996 with its first store in Singapore. The company currently operates more than 700 stores across six countries, including Indonesia, Malaysia, the Philippines, Singapore, Thailand and, most recently, Vietnam.

“With a population of more than 600 million people, an emerging middle class that is driving strong consumption and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks,” said Schultz. “Never before have Starbucks prospects in this region been so exciting. As we ramp up our ambitious, yet disciplined, growth momentum across Southeast Asia, we will continue to build the Starbucks brand through the lens of humanity – supporting local coffee farmers and the neighborhoods we serve, while also investing in the growth and development of our partners.”

Starbucks has a long history in Southeast Asia that pre-dates its first store. The company has been sourcing the highest-quality arabica coffee from Indonesia’s Sumatra since 1971. Today, Starbucks sources a significant amount of the best arabica coffee beans from Indonesia (Sumatra), the Philippines, Thailand and Vietnam. Starbucks® Sumatra Dark Roast Coffee is the best-selling single origin coffee for Starbucks around the world. Coffee beans from the region have also been featured in many Starbucks all-time popular coffee blends, including Starbucks® Anniversary Blend, Starbucks® Thanksgiving Blend, and Starbucks® Tribute Blend.

About Starbucks

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting the highest-quality arabica coffee in the world. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the …read more

Source: FULL ARTICLE at DailyFinance

Starbucks CEO Tangles With Investor

Howard Schultz

Starbucks CEO Tangles With Investor

AP

After a disgruntled shareholder blasted Howard Schultz‘s leadership, the CEO fired back by telling him to ‘sell your shares of Starbucks.’
Reason for the unusual exchange

…read more
Source: FULL ARTICLE at AOL

Howard Schultz to Anti-Gay-Marriage Starbucks Shareholder: 'You Can Sell Your Shares'

By Frederick E. Allen, Forbes Staff

At Starbucks’ annual meeting in Seattle on Wednesday a shareholder complained to the chief executive, Howard Schultz, that the company had lost customers because of its support for gay marriage. Last year Starbucks announced its support for Washington’s state’s referendum backing gay marriage, and in response the National Organization for Marriage launched a boycott of the chain. …read more
Source: FULL ARTICLE at Forbes Latest

ADDING MULTIMEDIA Starbucks Introduces Innovative Cross-Channel, Multi-Brand Loyalty Program and Ann

By Business Wirevia The Motley Fool

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ADDING MULTIMEDIA Starbucks Introduces Innovative Cross-Channel, Multi-Brand Loyalty Program and Announces Global Social Impact Initiatives at Annual Meeting of Shareholders

Company Recognizes the Contributions of its 200,000 Global Partners (Employees) in Delivering Record Financial Performance and a 38% Total Return to Shareholders in Fiscal 2012, Reaffirms Long-Term Growth Targets

SEATTLE–(BUSINESS WIRE)– Howard Schultz, chairman, president and ceo of Starbucks Coffee Company (NAS: SBUX) , opened the company’s Annual Meeting of Shareholders by recognizing company partners (employees) and highlighting the company’s continuing robust operating performance. Schultz and other company executives announced a breakthrough innovation in Starbucks loyalty and rewards program, shared progress and future plans for its recent La Boulange, Evolution Fresh and Teavana acquisitions and offered a comprehensive overview of how Starbucks is using its global scale to create positive, local impact in the communities where it operates and where its partners and customers live and work.

Howard Schultz, chairman, president and ceo, acknowledges the more than 200,000 Starbucks partners (employees) worldwide for their contributions to the company’s ongoing success. (Photo: Business Wire)

Annual meeting highlights included:

  • Thanks and appreciation from company shareholders via webcast to the 200,000 Starbucks partners around the world who deliver the Starbucks Experience to over 70 million customers in 62 countries each week.
  • The announcement by Adam Brotman, chief digital officer, of an expansion of the company’s loyalty and rewards program, and an industry-first innovation that will enable customers to earn rewards for grocery channel purchases that can be redeemed in Starbucks retail stores and is expected to double the number of customers enrolled in the company’s programs in fiscal 2013.
  • Brotman also announced that Starbucks mobile payment platform is now generating over three million U.S. mobile payment transactions per week.
  • Blair Taylor, Starbucks chief community officer, announced the launch of a new nonprofit corporation with a $1 million seed grant to introduce job skills, leadership and apprenticeship programs to young people across the company’s multi-billion-dollar supply chain, and further expansion of the company’s support for U.S. manufacturing through an order for 100,000 ceramic mugs from a supplier in Ohio whose operations Starbucks helped expand through previous purchasing commitments.
  • A discussion by …read more
    Source: FULL ARTICLE at DailyFinance

Starbucks Expands $70 Million Ethical Sourcing Program With New Global Agronomy Center

By Business Wirevia The Motley Fool

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Starbucks Expands $70 Million Ethical Sourcing Program With New Global Agronomy Center

Starbucks purchasing 240-hectare Costa Rican farm to convert to global agronomy research and development center; strengthens climate change mitigation and long-term crop stability program; supports billion-dollar commitment to buying 100 percent ethically sourced coffee by 2015; allows for the development of coffee varietals in support of new, innovative blends

SEATTLE–(BUSINESS WIRE)– To help coffee farming communities around the world mitigate climate change impact, and support long-term crop stability, Starbucks Coffee Company (NAS: SBUX) today announced that it is expanding the company’s $70 million comprehensive ethical sourcing program with a new farming research and development center in Costa Rica. These programs are part of Starbucks ongoing billion-dollar commitment to ethically sourcing 100 percent of its coffee by 2015.

Starbucks is expanding the company’s $70 million comprehensive ethical sourcing program with a new farming research and development center in Costa Rica. (Photo: Business Wire)

Starbucks will adapt this active 240-hectarefarm located on the slopes of the Poas Volcano into a global agronomy center. The work happening on this farm will enable the company to expand its Coffee and Farming Equity practices (C.A.F.E.), the industry-leading ethical sourcing model developed in partnership with Conservation International which ensures coffee quality while promoting social, environmental and economic standards.

In addition to supporting resiliency for farmers around the world, this farm will also influence the development of coffee varietals based on the insight offered through soil management processes. This proprietary work could offer significant advantage in the development of future blends.

“This investment, and the cumulative impact it will have when combined with programs we have put into place over the last forty years, will support the resiliency of coffee farmers and their families as well as the one million people that represent our collective coffee supply chain,” said Howard Schultz, Starbucks chairman, president and ceo. “It also opens up an opportunity for Starbucks to innovate with proprietary coffee varietals that can support the development of future blends.”

In total, Starbucks has invested more than $70 million in collaborative farmer programs and activities over the past 40 years, which include C.A.F.E. practices, farmer support centers, farmer loans and forest carbon projects. All of these integrated programs directly support improving farmer livelihoods and a long-term supply of high-quality coffee for …read more
Source: FULL ARTICLE at DailyFinance

Starbucks Names Sharon Rothstein Global Chief Marketing Officer

By Business Wirevia The Motley Fool

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Starbucks Names Sharon Rothstein Global Chief Marketing Officer

SEATTLE–(BUSINESS WIRE)– Starbucks Coffee Company (NAS: SBUX) today announced that it has appointed Sharon Rothstein as global chief marketing officer. Rothstein was previously senior vice president of marketing at innovative specialty beauty retailer Sephora.

Sharon Rothstein (Photo: Business Wire)

“Throughout our 42-year history, Starbucks has strived to innovate and exceed the expectations of our customers around the world,” said Starbucks chairman, president and ceo Howard Schultz. “Sharon’s forward-thinking brand sensibility and global cross-channel marketing expertise will continue to push us toward our aspiration of building one of the world’s most relevant, trusted and enduring brands.”

Rothstein will report to Schultz and serve on Starbucks senior leadership team. She will steward the Starbucks brand as well as the company’s portfolio of emerging brands, including Seattle’s Best Coffee, Evolution Fresh, La Boulange, Tazo and Teavana.

“There has never been a more exciting or important time in Starbucks journey to bring my passion for elevating the customer experience to this iconic global brand,” Rothstein said. “I have been a loyal Starbucks customer and fan for most of my adult life and I am humbled to become a partner (employee) at one of the few companies in the world that embraces the value and responsibility of balancing business performance and social impact.”

As the senior vice president of marketing at Sephora since 2009, Rothstein authored the company’s new global brand positioning, elevated the brand’s image and executed multi-channel integrated marketing campaigns. She also played a key role in transforming Sephora’s digital experience with immersive content across all digital channels. Prior to Sephora, Rothstein held senior marketing and brand management positions with Godiva, Starwood Hotels and Resorts, and Procter & Gamble.

Rothstein earned her MBA from the University of California, Los Angeles and her Bachelor of Commerce from the University of British Columbia. She will start on April 15 and will be based at the Starbucks Support Center in Seattle.

About Starbucks Corporation

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting the highest-quality arabica coffee in the world. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, …read more
Source: FULL ARTICLE at DailyFinance