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Sprint Marks Major Accessibility Milestone: Opens its First CapTel Call Center Outside of the United

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By Business Wirevia The Motley Fool

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Sprint Marks Major Accessibility Milestone: Opens its First CapTel Call Center Outside of the United States for Hearing Loss Community

Call center in New Zealand opens with ceremonial call from country’s Communications & IT Minister

Captions of phone conversations makes telecommunications more inclusive

OVERLAND PARK, Kan.–(BUSINESS WIRE)– Sprint (NYS: S) , a leader in wireless accessibility, announced another milestone in the company’s effort to enable telecommunications for all. Sprint opened the first CapTel call center outside of the United States in Auckland, New Zealand. CapTel service provides captioned conversations for people with hearing loss.

Sprint marked the opening of the call center with a ceremonial call from Amy Adams, New Zealand communications and information technology minister, to Louise Carol, a New Zealand resident with hearing loss for the past 20 years.

With a special CapTel phone, users can read what the caller is saying while listening with their residual hearing. CapTel service breaks down barriers by enabling people who have hearing difficulty to enjoy telephone access.

“Collaborating with Sprint to provide CapTel service lifts telecommunications support for individuals with hearing loss to a whole new level,” said Adams, referencing the multiple relay services now available in New Zealand. “This positions New Zealand as a leader in providing telecommunications services that enable people with impaired hearing, speech and vision to participate on an equal basis with others.”

Sprint has provided relay services in New Zealand since 2004. Sprint’s long-standing relay partner, Communications Services for the Deaf (CSD), runs the call center in Auckland. “The collaboration ensures that relay users have a high-quality alternative to traditional telephone access,” said Mike Ellis, director-Relay Services for Sprint.

Sprint has long been a leader in accessibility for all customers and has been the nation’s premier provider of Telecommunications Relay Services (TRS) for the past 22 years. Sprint is the TRS provider in 30 states and for the federal government. For more information about Sprint’s commitment to people with disabilities, visit the Accessibility for All page on sprint.com or www.sprintrelay.com.

About Sprint Relay

Sprint is the largest and most technologically advanced TRS provider in the nation …read more

Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

IceWEB Engages Source Capital Group

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By Business Wirevia The Motley Fool

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IceWEB Engages Source Capital Group

-Seasoned Investment Bankers to Advise on M&A Transactions-

STERLING, Va.–(BUSINESS WIRE)– IceWEB, Inc. (OTC BB:IWEB), an award-winning Unified Data Storage appliance provider for cloud and virtual environments that features highly secure, scalableIceBOXTMPrivate and Hybrid Cloud solutions, announced today that the Company has engaged Source Capital Group, Inc., (SCG) a boutique investment banking firm based in Westport, CT focused on Communications, Clean Tech, Natural Resources and Energy industry verticals. As part of its mandate, Source Capital will advise IceWEB on potential merger and acquisition transactions.

“We look forward to benefiting from Source Capital‘s industry knowledge and depth of experience as they serve as an advisor on our M&A activity,” stated IceWEB’s CEO, Rob Howe. “With SCG‘s deep knowledge and expertise in investment banking, along with proficiency in our industry, we know the firm will be able to guide us well in strategically positioning our company. In fact, in just a matter of several business days, we have already held discussions with a number of potential candidates for merger, acquisition and/or joint venture which could dramatically accelerate our model and position us well for significant growth.”

Vik Grover, CFA, Director of SCG‘s TMT Practice, has over 15 years experience in the Communications field. Before working in investment banking, Grover was with Thomas Weisel Partners and Needham & Co. as a Senior Research Analyst covering Communications Services, including Internet service providers (ISPs), voice over Internet protocol (VoIP) and Internet infrastructure.

“The cloud services market is literally erupting with growth. A sea change is at hand, evidenced by a tidal wave of traffic shifting from the desktop and enterprise LAN and WAN environments to the cloud. The marriage of IceWEB’s low cost storage software solution for private clouds and BYOD to CTC’s Tier I Network Access Point (NAP) and broadband access business positions the combined companies well for superior growth during the coming years.,” Grover stated.

For more information please call 800-465-4637 or visit www.IceWEB.com. To become part of the Company’s e-mail list for industry updates and press releases, please send an e-mail to ir@iceweb.com.

This press release may contain forward-looking statements, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. In some cases you can identify those so-called “forward looking statements” by words such as “may,” “will,” “should,” “expects,” “plans,” “targets,” “believes,” “anticipates,” “estimates,” “predicts,” “potential,” or “continue” or …read more
Source: FULL ARTICLE at DailyFinance