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8×8 Issued New Communications Patent by U.S. Patent and Trademark Office

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By Business Wirevia The Motley Fool

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8×8 Issued New Communications Patent by U.S. Patent and Trademark Office

SAN JOSE, Calif.–(BUSINESS WIRE)– 8×8, Inc. (NAS: EGHT) , provider of innovative cloud communications solutions, today announced that it has been awarded a new patent related to its communications technologies. On March 19, 2013, the U.S. Patent and Trademark Office issued United States Patent number 8,401,003 entitled “Method and System for Updating Physical Location Information.”

This patent relates to a method and system for updating physical location data associated with a Voice over Internet Protocol (“VoIP”) endpoint. The invention utilizes address and state information available to the VoIP endpoint device to facilitate an update of the physical location data associated with a VoIP host server via the VoIP endpoint device.

Since its establishment in 1987, 8×8 has been awarded eighty-six (86) United States patents covering a variety of voice and video communications, signaling, processing and storage technologies. 8×8’s Chairman and Chief Executive Officer, Bryan Martin, is a named inventor on the newly issued patent.


About 8×8, Inc.

8×8, Inc. (NAS: EGHT) empowers business conversations for more than 30,000 small and medium-sized businesses with cloud communications services that include hosted PBX telephony, unified communications, contact center and video conferencing solutions. The company has been delivering business communications services since 2004 and has garnered a reputation for technical excellence and outstanding reliability. In 2012, 8×8 was named a market “leader” in Gartner’s Magic Quadrant for Unified Communications as a Service (UCaaS) in North America and recognized as the No. 1 Provider of Hosted IP Telephony by Frost & Sullivan. For additional information, visit www.8×8.com, or connect with 8×8 on Facebook and Twitter.

8×8, Inc.
Joan Citelli, 408-654-0970
jcitelli@8×8.com

KEYWORDS:   United States  North America  California

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Business, Finance, Occupation & Industry

Radixx's Airline Reservation Service Soars with 8×8's Cloud-Based Unified Communications and Contact

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By Business Wirevia The Motley Fool

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Radixx’s Airline Reservation Service Soars with 8×8’s Cloud-Based Unified Communications and Contact Center Services

“It was a no-brainer,” Radixx CEO says. “Saving money. Far more robust. Modern technology. Better features. Easier to use.”

SAN JOSE, Calif.–(BUSINESS WIRE)– When airlines get serious about becoming profitable, they turn to Radixx International, whose hosted reservation services pioneered the replacement of expensive, limited mainframes with a cost-effective, cloud-based system. When Radixx decided to maximize customer service, control communications spending and ensure business continuity, it turned to 8×8, Inc. (NAS: EGHT) for its market-leading business VoIP phone service and integrated unified communications.

Radixx is replacing the on-premise PBX at its Orlando, Fla., headquarters with 8×8’s Virtual Office hosted VoIP solution. The initial deployment covered 63 phones, including 10 used by employees who work from home or abroad. Radixx plans to extend Virtual Office to a total of 100 phones.

Radixx immediately achieved three major benefits with Virtual Office:

  • IT staff are now free to focus on revenue-generating tasks instead of managing a PBX. “Our core business is not maintaining a PBX,” said Ron Peri, Radixx Founder, Chairman and CEO. “Our core business is hosting airlines around the world.”
  • As a hosted solution, Virtual Office ensures business continuity that previously wasn’t possible if a disaster had struck Radixx’s on-premise PBX. “By moving that into the cloud, we now have a far more robust business-continuity plan,” Peri said.
  • Virtual Office extends all hosted PBX services to employee smartphones, tablets and PCs, maximizing their responsiveness and productivity. This feature also virtually eliminates roaming and long-distance charges for staff who travel or are based abroad. “When you look at all of the displaceable costs, it’s a very powerful argument to move to 8×8,” Peri said.

Radixx also implemented 8×8’s hosted contact center software solution, beginning with 10 seats.

“It’s the best automated call distribution (ACD) product I’ve seen,” Peri said. “Before 8×8, it could take anywhere from 45 seconds to a minute and a half before a customer got into the …read more
Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

ADTRAN Delivers Revolutionary VoIP Migration Platform

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By Business Wirevia The Motley Fool

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ADTRAN Delivers Revolutionary VoIP Migration Platform

NetVanta 7000 series to support both premises and cloud-based voice service models to enable greater flexibility for service providers and enterprises

HUNTSVILLE, Ala.–(BUSINESS WIRE)– ADTRAN®, Inc., (NAS: ADTN) , a leading provider of cloud connectivity, virtual mobility and enterprise communications solutions, today announced a revolutionary voice migration platform that answers market demand for multiple-voice deployment on an efficient single-solution platform. Designed for service providers and enterprises, the NetVanta® 7000 family has a new software configuration that enables deployment of premise-based PBX functions or cloud-based and hosted VoIP services all with a single hardware platform. The all-in-one design for voice, data, video, and wireless services creates business efficiency and capabilities that today’s businesses need to remain competitive.

Historically, voice deployments demanded purpose-built platforms to act as either a PBX or a gateway for cloud-based and hosted services. With the NetVanta 7100, this has changed. Now, service providers who previously deployed hosted VoIP solutions can offer alternate deployment scenarios. Those deploying premise-based PBX solutions now have the option to provide a platform that has a migration path to hosted services. By taking this approach, the service providers protect their existing investment in technology and resource support. In addition, for either hosted or premise based solutions, local survivability is supported. This provides the end users additional peace of mind when next generation communication technologies are deployed.

“Given the rapid rise of hosted and cloud-based voice service applications, as an alternative to premises-based PBX, a single hardware platform to address both introduces a new level of efficiency in scale and management to the market,” said Rob Arnold, program manager, Unified Communications and Collaboration at Frost & Sullivan. “With the new NetVanta 7000 series voice migration capability, ADTRAN is enabling their channels to easily address end-user’s needs to migrate from one type of service to another as their business demands.”

While the NetVanta 7000 series enables end-users with the ability to select different communication services and preserve network infrastructure – IP phones, switches, gateways, wireless access points – it also provides multiple benefits to service providers and the reseller channels that support these customers. Benefits for the channel include:

  • Lower inventory carrying costs – With a single SKU for either premises PBX or hosted VoIP UC, resellers are able to carry less inventory and reduce costs.

    • …read more
    Source: FULL ARTICLE at DailyFinance