By Business Wirevia The Motley Fool
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Gold Mobile and Assurance Wireless Deliver First Secure HIPAA-Compliant, Two-Way Messaging Platform for Medicaid and Low-Income Patients…and It’s Free
Collaboration Delivers Secure Mobile Free-To-End-User [FTEU] Patient Engagement Platform for Communicating Patient Health Information [PHI] Data
WARREN, N.J.–(BUSINESS WIRE)– Assurance Wireless, a federal Lifeline Assistance program for wireless phone service, has teamed up with Gold Mobile (GoMo Health), a leading mobile Healthcare Solutions Provider (HSP), to deliver a unique (patent pending) service to improve provider/patient communications.
Assurance Wireless provides a free phone, 250 free voice minutes and 250 free text messages to low-income eligible consumers in more than 40 states. Gold Mobile provides a secure, HIPAA-compliant mobile patient/member engagement and communications service called GoMo Chat Secure™. Together, these services are providing a platform to empower health care insurers, HMOs and health care systems to deliver and manage two-way secure messages to all member patients. This is a free service to Assurance Wireless customers.
GoMo Chat Secure™ delivers secure (encrypted) text-based messages that are viewable using the Assurance Wireless mobile phone’s native browser, so there are no character count restrictions or the need to download and maintain OS-specific mobile applications. Because the solution is integrated into a specially provisioned Free-to-End-User (FTEU) short code, there are no charges to those members who participate in the Assurance Wireless Lifeline Assistance program.
GoMo Chat Secure™ now enables health care organizations to communicate PHI (Patient Health Information) – related messages to members and patients in a fully secure, HIPAA and 21 CFR part 11 compliant manner.
“This is a true game-changer for remote patient care and the health care industry in general because of the need and benefit in communicating PHI information to patients in-the-moment, when and where they need it,” stated Alan Stern, vice president of Healthcare Solutions for Gold Mobile.
With GoMo Chat Secure™, a feature of the GoMo Health platform, health plans, systems and providers can now deploy a wide array of mobile health care communications programs to improve quality of care, especially for high-risk and recently discharged members and patients. This innovative approach delivers secure one-way, two-way text chat and voice communications – configured completely by the Health Care Insurer Administrators for both Lifeline and member phones and devices.
Assurance Wireless is supported by the federal Universal Service Fund, which requires application for eligibility and offers a worry-free way to stay in touch with prospective and current employers, school …read more
Source: FULL ARTICLE at DailyFinance