By Business Wirevia The Motley Fool
Filed under: Investing
More Than Half of Surveyed Mobile Users Manage Personal Finances on Their Connected Devices, According to Research from IAB, InMobi & Viggle
Educating Users About Device and Network Security Would Help Drive More Adoption
NEW YORK–(BUSINESS WIRE)– With tax day fast approaching, the Interactive Advertising Bureau (IAB) today released “Mobile and Money,” a new study conducted in partnership with InMobi and Viggle, that looks at how mobile users are leveraging smartphones and tablets to manage their personal finances. Findings show that a great number of consumers are tapping into their mobile devices for money management, although some are worried about security issues – real or imagined – that financial services marketers need to better address.
According to the report, nearly two out of three respondents (58%) regularly use their bank’s mobile app, while another 25 percent are aware of the app, but have yet to use it. In addition, 50 percent use their bank’s mobile-optimized web site, while another 26 percent are aware of the feature, but have yet to test it.
These numbers indicate that the financial marketers’ messages about mobile offerings are resonating with consumers. However, at the same time more than half (52%) of the survey’s respondents said that in order to shift more personal finance activities to their mobile device, they need a concrete “guarantee” that financial transactions are safe, even if they lose their phone. In addition, 46 percent stated that they needed to see better security on their mobile network in order to inspire them to turn to their connected device for more financial activities.
“Clearly, mobile users are leaning into their devices for personal finance assistance wherever and whenever they happen to have a need,” said Anna Bager, Vice President and General Manager, Mobile Marketing Center of Excellence, IAB. “Most financial apps already contain rock-solid security, but consumers seem not to be as plugged into that fact, and that knowledge gap can make all the difference in driving further usage and adoption. This is an area that financial services marketers should pay attention to in their future campaigns.”
The report found that respondents are starting to treat their smartphones as virtual wallets, using the device for a variety of payment activities, such as:
- Paying mobile phone bills
From: http://www.dailyfinance.com/2013/04/11/more-than-half-of-surveyed-mobile-users-manage-per/