Tag Archives: Fanatical Support

Business, Finance, Occupation & Industry

Rackspace Launches Mobile Cloud Stacks to Accelerate Development of Mobile Apps

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By Business Wirevia The Motley Fool

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Rackspace Launches Mobile Cloud Stacks to Accelerate Development of Mobile Apps

New Ecosystem of Mobile Technology Partners Helps Enable Developers to Quickly Design, Build, Test, Deploy and Scale Mobile Apps in the Hybrid Cloud

SAN ANTONIO–(BUSINESS WIRE)– Rackspace® Hosting (NYS: RAX) , the open cloud company, today announced the release of its new mobile cloud stacks for developers. These stacks are purpose built to help developers design, build, test, deploy and scale mobile apps in the hybrid cloud.

Rackspace’s new cloud stacks are pre-configured and designed to deliver a frictionless environment for developing mobile apps. These stacks are offered in order to minimize the upfront configuration time for developers and allow them to focus more on designing applications while Rackspace manages the backend operations.

With its growing emphasis on the mobile market, Rackspace is also launching a new ecosystem of industry leading partners to further strengthen its mobile cloud platform. This ecosystem will give developers access to robust software developer kits (SDK), push services, mobile backend-as-a-service, testing and monitoring capabilities from industry leaders such as FeedHenry, New Relic, Sencha, SOASTA, StackMob, and Trigger.io.

According to IDC, mobile technologies will account for nearly 57 percent of the IT industry’s overall growth in 2013. In addition, 33 percent of all new apps will target mobile environments.

“Mobile technology is disrupting all industries. Businesses, from startups to enterprises, are aggressively building out their mobile presence. By launching a powerful new ecosystem, we are enabling mobile developers to innovate faster,” said John Engates, CTO of Rackspace. “Our pre-configured mobile stacks were developed based on our experience with hosting thousands of complex applications. These stacks are reducing complexity for mobile developers who no longer have to reinvent the wheel every time they build and deploy mobile apps. By wrapping Fanatical Support around these new mobile tools and capabilities, we’ve created a unique developer experience that’s unmatched in the market.”

For more information about Rackspace’s tools for mobile app developers, please visit: http://www.rackspace.com/mobile-cloud/.

Supporting Customer and Partner Quotes

“Rackspace provides the Digby Localpoint Platform a reliable set of open cloud-based infrastructure so our customers can enable digital, real-time engagement through their consumers’ mobile devices while they visit brick and mortar store locations. Rackspace’s team of on-hand …read more

Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

Rackspace Hybrid Open Cloud Gives Buffalo Customers Continuous Access to Terabytes of Content Storag

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By Business Wirevia The Motley Fool

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Rackspace Hybrid Open Cloud Gives Buffalo Customers Continuous Access to Terabytes of Content Storage

OpenStack powered cloud platform provides massive cloud storage and data access via web connected devices for consumers and SMB customers

SAN ANTONIO–(BUSINESS WIRE)– Rackspace, the open cloud company, has been selected by Buffalo, a leading global provider of networking and storage solutions for the home and small business environments, to provide the open cloud infrastructure that will power its new product, BuffaloLink. This product will give Buffalo customers easy access to terabytes of content, using the cloud to access their data at their home or office from anywhere.

“Fanatical Support is the number one reason why we chose Rackspace. When you run a cloud, it should run smoothly. To give our customers connections 24x7x365 days a year is paramount,” said Daisuke Maki, General Manager, Buffalo. “In developing BuffaloLink, we were really dependent on the support and expertise of Rackspace, along with the technology behind its open cloud. We depend on Rackspace as a trusted technology partner to help us provide our customers with the best user experience possible.”

Cloud technology based on open, non-proprietary software code means it’s easier to create seamless access to data from anywhere with an internet connection. Buffalo considers OpenStack to be part of its solution and enables the company to deploy in new regions around the world.

Previously, remote access to data on office or home computers required sophisticated technical expertise or extensive helpdesk assistance to navigate through a maze of different formats and security protocols. Buffalo’s BuffaloLink uses a hybrid open cloud environment provided by Rackspace, via RackConnect® and Rackspace Private Cloud powered by OpenStack, to create a software engine that pushes data through that maze without delays, detours and dead ends.

With BuffaloLink, customers can remotely access digital content such as pictures, music and videos stored on the customer’s network attached storage appliance (NAS) from anywhere in the world using their PC, Mac, tablet, or smartphone. As a premier remote access service, BuffaloLink is:

  • Simple – Customers who are not familiar with computer networking or firewall protocols can use any Web-connected device to remotely access content on their NAS device at home or in the office, remotely, without having to be an IT expert, or use a help desk.
  • Affordable – …read more

    Source: FULL ARTICLE at DailyFinance

Linux

Duncan McGreggor: Erlang Meetup at Rackspace, San Francisco

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I’m very pleased to announce that Rackspace‘s San Francisco office will be hosting an Erlang Meetup immediately after the closing session of last day of SF Erlang Factory on 22 March.

We are honored to announce that both Robert Virding and Francesco Cesarini will be present for the event. The night will open up at 6:30pm with Mediterranean food, refreshments (and I hear there will be a keg). Around 7:15pm we will gather for a presentation by the very talented folks at Boundary which will start at 7:30pm.

The Boundary presentation will be followed by one from Robert Virding. We’ll finish the night with a door prize give-away of two copies of Francesco and Simon’s book Erlang Programming: A Concurrent Approach to Software Development. Perhaps the winners might be able to talk Francesco into signing their copies? 😉

Last but not least, some of Rackspace’s own Erlangers will be on hand for conversations about how we’re using Erlang/OTP to deliver Fanatical Support in in our Data Center and Cloud Ops groups.

We’re going to start with a cap of 60 people for the event, but if there’s high demand, we have room to adjust this. Due to some communications hiccups, we’re going to do the planning for this event the old-fashioned way: send an email to duncan.mcgreggor@rackspace.com, and let me know that you’d like to attend. Your name will be added to the list in the order I receive emails. The list of attendees and the waiting list are published here and will be refreshed with each new addition.

As special thanks go out to Robert Virding, Phil Toland, and Brian Troutwine — conversations with them were the inspiration for putting this event together. Thanks guys! (Note that I’ve put that background info into its own blog post, so as not to confuse the event announcement … to much 😉 ).

See you at Erlang Factory SF and then on Friday at the Rackspace office!

…read more
Source: FULL ARTICLE at Planet Ubuntu

Business, Finance, Occupation & Industry

Rackspace Launches OpenCenter, Extending Cloud Operations Expertise to Enterprise Private Clouds

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By Business Wirevia The Motley Fool

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Rackspace Launches OpenCenter, Extending Cloud Operations Expertise to Enterprise Private Clouds

Advanced User Interface and Major New Features Enable Enterprises to ‘Run Like Rackspace’

SAN ANTONIO–(BUSINESS WIRE)– Rackspace® Hosting  (NYS: RAX) , the open cloud company, today announced major new features in its free and open source Rackspace Private Cloud Software, powered by OpenStack and supported by its own Fanatical Support services. Key among the new functionality in this release is OpenCenter™, a single interface for deploying, configuring and operating clouds at scale in an enterprise data center.

OpenCenter provides a centralized graphical user interface and API that simplifies and automates the operational activities associated with deploying, managing and maintaining Private Clouds. (Photo: Business Wire)

New features of Rackspace Private Cloud Software include:

  • OpenCenter – Drawing from experience of operating The Rackspace Open Cloud, OpenCenter provides a centralized graphical user interface and API that simplifies and automates the operational activities associated with deploying, managing and maintaining Private Clouds.
  • High Availability – OpenCenter provides API or point-and-click deployment and management of high availability environments for the OpenStack controller nodes, improving up-time and reducing business risk.
  • Host Operating System Choice – Customers can now select from Ubuntu, Red Hat Enterprise Linux or CentOS for the host operating system in Rackspace Private Cloud deployments.

Rackspace Private Cloud Software is a combination of stable OpenStack® community ‘trunk’ code and proven Rackspace tools, packaging and configuration. Rackspace engineers have validated and certified products from over nine major industry partners for the private cloud software through its Technology Alliance Program. To download the free and open source Rackspace Private Cloud Software, visit www.rackspace.com/cloud/private.

As a proven open cloud operator, enterprise CIO‘s are trusting Rackspace more than ever to help them on the journey to become service providers in their own data centers and …read more
Source: FULL ARTICLE at DailyFinance