Oklahoma Dept. of Public Safety Pilots Inline/Online

New Online Scheduling System Expected to Improve Wait Time

OKLAHOMA CITY–(BUSINESS WIRE)– Thanks to the new online scheduling system, Inline/Online, visiting one of Oklahoma’s Driver License (DL) offices is about to get easier. Beginning March 26 with the SWOKC Driver License office, the Oklahoma Department of Public Safety (DPS) is piloting this new service along with six additional Oklahoma City and Tulsa Metro locations.

“We realize there is a problem. We were hearing reports of people arriving at our Driver License offices at four in the morning, only to have a long line and a long day, waiting for them.” said DPS Commissioner, Michael C. Thompson. “Inline/Online is the solution.”

Inline/Online is an online scheduling system that gives patrons the opportunity to reserve appointments online and avoid the inconvenience of waiting in line on a first-come-first-serve basis. Drivers choose an appointment type and time based on availability at their desired location, and can anticipate being in-and-out of the Driver License office within an hour of arrival.

The pilot consists of a systematic rollout of seven locations in an attempt for DPS to appropriately assess the needs of each facility. The launch dates and for each location pilot are:

• SWOKC – March 26
• Edmond – March 26
• Yukon – March 28
• Norman – March 28
• Tulsa Eastgate – April 4
• West Tulsa – April 11

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Source: FULL ARTICLE at DailyFinance