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Business, Finance, Occupation & Industry

Workplace Safety and Insurance Board Selects Guidewire Solution for Rating, Underwriting, Policy Adm

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By Business Wirevia The Motley Fool

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Workplace Safety and Insurance Board Selects Guidewire Solution for Rating, Underwriting, Policy Administration, Billing, and Claims Management

Guidewire InsuranceSuite™ to help Canadian workplace compensation board increase flexibility, respond to business changes more quickly, and enhance customer service

FOSTER CITY, Calif.–(BUSINESS WIRE)– Ontario’s Workplace Safety and Insurance Board (WSIB), a leading workplace compensation board, and Guidewire Software, Inc. (NYS: GWRE) , a provider of flexible core system software to Property/Casualty insurers, today announced that the WSIB has selected Guidewire InsuranceSuite™ as its new platform for rating, underwriting and policy administration (account management), claims management, and billing. Guidewire PartnerConnect™ alliance member, Deloitte Inc., has been selected to lead the implementation project, with the WSIB and Guidewire working in close collaboration.

The WSIB is replacing its internally built systems to gain flexibility and allow it to respond more quickly to business changes, including meeting the demands of a distributed mobile environment. InsuranceSuite will also help the WSIB to transform its business processes and offer electronic services that cover the entire insurance lifecycle to its staff and customers.

“We are looking forward to the enhanced customer service capabilities that InsuranceSuite will bring,” said John Hill, chief information officer and vice president, Transformation, WSIB. “We are excited to give our customers a 360 degree view of their relationship with us as well as more flexibility around how they choose to interact with us whether that be in a mobile or traditional browser-based environment.”

InsuranceSuite will enable the WSIB to:

  • Increase customer service levels by offering options that best suit customer communications preferences;
  • More easily and quickly implement system changes;
  • Reduce the cost of processing claims and managing accounts by leveraging a common skill set and configuration tools; and
  • Leverage a modern platform to consolidate and standardize claims, account management, and billing systems and handling processes while enabling significant process efficiencies.

“We are pleased to welcome the WSIB to the Guidewire family as an InsuranceSuite customer,” said Steve Sherry, vice president, The Americas, Guidewire Software. “We admire their dedication to transforming their core systems and business processes in order to best serve their customers, and …read more
Source: FULL ARTICLE at DailyFinance

News, Politics, Government

Australian teen charged with impersonating hospital doctor

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Australian police have arrested a 17-year-old boy for allegedly impersonating a doctor several times at a local hospital.

Sky News reports the teen apparently assisted patients at a hospital in the southern city of Adelaide recently, even helping a 12-year-old girl who had fallen off a scooter. The boy reportedly helped the girl with her injuries and then administered an unauthorized prescription drug.

Police had heard reports of a fake doctor roaming hospital wards, dressed in scrubs and carrying a stethoscope around his neck, between October and December.

The boy played up his part by wearing an identity badge, carrying a clipboard and stopping to read patients’ medical charts and talk to them on his rounds. A Royal Adelaide Hospital staff memo said the teen had been at the hospital on at least three occasions.

Australian police asked hospital staff to inform them if they saw any sign of the intruder, whom they nicknamed “Dr Who,” according to a report in the Adelaide Advertiser newspaper. His name has not been released because he is under 18.

The hospital memo said the boy had “not committed substantive offenses,” but if he had physical contact with a patient, he could face criminal assault charges.

Prior to the arrest, health officials were taking the issue seriously, according to Australian health minister John Hill. “This is not something we want in our hospitals. We would like to ensure it doesn’t happen any further,” Hill said.

The Sky News report suggests the teenager had been suspended as an ambulance volunteer in November 2011 for “inappropriate behavior.” Police said the teen was not qualified to act as a medical professional and did so under false pretenses.

The alleged Dr. Who is expected to appear in Adelaide Youth Court at a later date.

Click for more from Sky News.

Source: FULL ARTICLE at Fox World News