Tag Archives: Bottomline Technologies

Bottomline Technologies to Present at NACHA's Payments 2013

By Business Wirevia The Motley Fool

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Bottomline Technologies to Present at NACHA’s Payments 2013

PORTSMOUTH, N.H.–(BUSINESS WIRE)– Bottomline Technologies (NAS: EPAY) , a leading provider of cloud-based payment, invoice and banking solutions, today announced that Amy Hoke, Vice President, Paymode-X® Product, will be a speaker at the annual NACHA Payments conference being held in San Diego, CA. Ms. Hoke’s presentation will focus on corporate best practices when automating payables globally.

The presentation, entitled “A Corporate Guide to AP Automation”, will be presented from 9:30 to 10:30am on April 22. Co-presenting with Amy is Tom Kusch, Accounts Payable/Expense Manager, Compuware. The speakers will discuss how automating payables can deliver concrete cash, cost and efficiency benefits. Case study examples will be provided illustrating the benefits of using a global settlement network to connect payers with their suppliers.

“Regardless of size, companies today are looking for ways to make payments more efficiently” said Amy Hoke, Bottomline’s Vice President. “While cost reductions have always been a driver for automating AP, making payments globally increases the need for innovative payment solutions that ensure payment integrity and timing. Bottomline’s Paymode-X is uniquely designed to address customers’ more complex payment needs, and as a result Paymode-X has grown to be the largest network of its type in the world.”

NACHA manages the development, administration, and governance of the ACH Network, the backbone for the electronic movement of money and data. The ACH Network provides a safe, secure, and reliable network for direct account-to-account consumer, business, and government payments. Annually, it facilitates billions of Direct Deposit via ACH and Direct Payment via ACH transactions. Used by all types of financial institutions, the ACH Network is governed by the fair and equitable NACHA Operating Rules, which guide risk management and create payment certainty for all participants. As a not-for-profit association, NACHA represents more than 10,000 financial institutions via 17 regional payments associations and direct membership. Through its industry councils and forums, NACHA brings together payments system stakeholders to foster dialogue and innovation to strengthen the ACH Network.

Bottomline’s Paymode-X is a settlement network with more than 200,000 global members exchanging electronic payments, remittance advices and invoices. With Paymode-X, payers can accelerate the conversion of paper to electronic payables and optimize working capital. Vendors enjoy faster access to cash and a streamlined receivables process.

Editorial Note: Bottomline will be exhibiting in booth #223 at NACHA Payments, April 21-24, 2011 in San Diego, CA. For more information or to arrange an on-site meeting, please contact

Source: FULL ARTICLE at DailyFinance

Bottomline Receives Customer Service Leadership Award

By Business Wirevia The Motley Fool

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Bottomline Receives Customer Service Leadership Award

Company Recognized Once Again for Outstanding Service

PORTSMOUTH, N.H.–(BUSINESS WIRE)– Bottomline Technologies (NAS: EPAY) , a leading provider of cloud-based payment, invoice and banking solutions, has won the ‘Customer Service Leadership‘ award at the 2013 UK Customer Satisfaction Awards. The Awards recognize and reward organisations that are delivering excellent and innovative service to meet their customers’ needs.

The prestigious annual event was attended by 500 business leaders with some of the largest companies in the world such as RBS, Barclays, Boots, Lloyds Offshore, Virgin Media, Simply Health and Asda named as finalists.

“Providing outstanding customer service is a fundamental part of our culture,” said Rob Eberle, President and Chief Executive of Bottomline Technologies. “This is the third year in a row that Bottomline has been recognized at the UK Customer Satisfaction Awards, which is a great achievement and is testament to our entire team’s dedication and commitment to continually deliver the best in customer service.”

Jo Causon, Chief Executive, Institute of Customer Service said, “The Awards have become an integral part of the business calendar. It is important to showcase and celebrate those who have shown that their organization is committed to their customers at the very highest level. Bottomline is differentiating through service, placing customers at the heart of their business strategy and securing a bright future for their company and employees by doing so.”

About Bottomline Technologies

Bottomline Technologies (NAS: EPAY) provides cloud-based payment, invoice and banking solutions to corporations, financial institutions and banks around the world. The company’s solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust Bottomline to meet their needs for cost reduction, competitive differentiation and optimization of working capital. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit www.bottomline.com.

About the Institute of Customer Service

The Institute of Customer Service is the professional body for customer service delivering tangible benefit to organisations and individuals so that our customers can improve their customers’ experience and their …read more
Source: FULL ARTICLE at DailyFinance