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Automobiles

Study: J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead

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By Jeffrey N. Ross

J.D. Power and Associates 2013 Vehicle Dependability bar chart

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Each year, J.D. Power and Associates surveys original owners of three-year-old vehicles to find out what kinds of problems they have had experienced over the last 12 months, and then it uses this data to create its annual Vehicle Dependability Study. This means that the models in the 2013 study are 2010 model year vehicles, and J.D. Power rates each make as well as the top individual models based on how many problems were experienced per 100 vehicles (PP100).

Debunking the idea that carryover models are more dependable than new or updated models, the 2013 study found that the average carryover model experienced 133 PP100, while all-new or redesigned vehicles for the 2010 model year had 116 PP100; vehicles that received minor changes fared the best with just 111 PP100. The overall average for all makes was 126 PP100, which is the lowest figure since the findings were first issued in 1989.

For 2013, Lexus and Porsche remained in the top two spots, respectively (and each experienced fewer problems year over year), but there were plenty of shakeups elsewhere in the list. The biggest mover overall was Ram, which moved up 20 spots from one of the worst performers in 2012 to sitting pretty in the top 10. Other big positive movers include Mazda, Infiniti and Ford. On the opposite side of things, Scion dropped 13 spots, falling from the fifth-best score down to No. 18. Cadillac, Audi, Volvo and Mitsubishi were other makes that saw big drops in their dependability results.

In terms of dependability for individual models, Toyota products grabbed the top spot in seven of 18 vehicle segments and General Motors also performed well among its individual makes, being named most dependable in four categories. The total breakdown as well as the official press release are posted below.

Continue reading J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead

J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead originally appeared on Autoblog on Wed, 13 Feb 2013 19:15:00 EST. Please see our terms for use of feeds.

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Automobiles

J.D. Power and Associates Release 2013 U.S. Vehicle Dependability Study, Lexus and Porsche Top List

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By Malcolm Hogan

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There have been some movers and shakers in the automotive industry lately not only in terms of innovation and design, but also in the dependability spectrum. Every year J.D. Power and Associates release a Vehicle Dependability Study (VDS) ranking problems per 100 vehicles for all makes and for a short list of individual models taking top spots for specific vehicle segments.  Having a 2-year variance, the 2013 VDS report spills the data on 2010 model year vehicles represent the direction automakers are headed within the number of problems per 100 vehicles reported by consumers.

For the 2013 VDS Lexus and Porsche continue to lead the way as they did in the previous year. Looking down the list you may take notice to some serious moves, one in particular being Ram moving up an astonishing 20 spots from the 2012 VDS report. Other notable changes include Infiniti, Mazda and Ford moving up the list from previous years.

For individual models within their respective segments, Toyota takeing a majority stake with a top spot in 7 out of 18 vehicle segments. General Motors managed to capture top placement in four categories.

We welcome you to visit the full breakdown and 2013 J.D. Power and Associates U.S. Vehicle Dependability Study in its entirety on the J.D. Power and Associates site.


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2013 U.S. Vehicle Dependability Study

J.D. Power and Associates Reports:
Overall Vehicle Dependability Continues to Improve;
Dependability of All-New and Redesigned Models Surpasses Carryover Models

Toyota Motor Corporation Models Receive Seven Awards; General Motors Models Receive Four

WESTLAKE VILLAGE, Calif.: 13 February 2013 — The long-term dependability of three-year-old models has improved year-over-year, according to the J.D. Power and Associates 2013 U.S. Vehicle Dependability StudySM (VDS) released today.

The study, now in its 24th year, measures problems experienced during the past 12 months by original owners of three-year-old vehicles (those that were introduced for the 2010 model year). Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.

Key Findings

-Vehicle dependability improves 5 percent year-over-year.
-Domestic nameplates narrow the dependability gap with import nameplates to 10 PP100.
–Toyota Motor Corporation models earn seven segment awards; General Motors garners four awards.

In 2013, the dependability of models that were new or substantially redesigned for the 2010 model year averages 116 PP100, compared with 133 PP100 for models that were unchanged from the 2009 model-year–also referred to as carryover models. This is the first year that there are fewer reported problems for all-new or redesigned models than for carryover models since the study was redesigned in 2009. Models that were refreshed in 2010–those with generally minor changes to the interior or exterior–average 111 PP100 in the 2013 VDS.

“There is a perception that all-new models, or models that …read more
Source: FULL ARTICLE at Automotive Addicts