Tan Chee Hong has the ideal background for the IT executive who would rise to a larger role. He has an MBA, he was educated on multiple continents, and he has worked on multiple continents, both as a consultant and as a CIO multiple times over. He was CIO of Jardine Cycle & Carriage when he was plucked by Hong Kong Air Cargo Terminals Limited (Hactl), one of the largest and most sophisticated air cargo terminals in the world, which operates as a gateway for air cargo to and from China. He joined Hactl as Executive Director of Information Services (CIO equivalent) & Operation Development. He was hired as a CIO-plus at the outset of his timie with the company, which is a rare feat. No one had ever had that role simultaneously, but in Tan, Hactl had found a rare leader who could connect the dots between creative use of technology to stabilize the operation, and to delight an intricate web of customers and partners.