Tag Archives: Michael Gallagher

Business, Finance, Occupation & Industry

Revana Wins Gold Stevie® Award for Sales Outsourcing Provider of the Year for Second Consecutive Yea

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By Business Wirevia The Motley Fool

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Revana Wins Gold Stevie ® Award for Sales Outsourcing Provider of the Year for Second Consecutive Year

DENVER–(BUSINESS WIRE)– TeleTech Holdings, Inc. (NAS: TTEC) , a leading global provider of technology-enabled customer experience solutions, announced today that Revana,Inc., TeleTech’s customer growth services division, was named winner of a Gold Stevie Award for Sales Outsourcing Provider at the annual Stevie® Awards for Sales & Customer Service for the second consecutive year.

Revana was recognized for its comprehensive strategic sales development capabilities and flawless sales execution. Revana’s integrated sales and marketing handles millions of interactions daily across multiple channels and verticals. One Revana client in the automotive industry delivered $50 million in increased profit by selling nearly 10,000 vehicles through dealers by using Revana solutions.

“I am proud that Revana has been named the Sales Outsourcing Provider of the Year for the second year in a row,” said Kenneth Tuchman, TeleTech chairman and chief executive officer. “It’s humbling to be recognized for our passion – creating highly integrated sales and marketing programs that transform the customer experience and deliver outstanding revenue generation results for our clients.”

“The entire team at Revana deserves recognition for their continued commitment to delivering excellence for clients and their dedication to making Revana a market leader,” said Judi Hand, president of Revana. “With Revana driving the sales process, clients can stop worrying about managing multiple tools and processes and instead can focus on driving outcomes for their businesses.”

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.

“From our perspective this was the most successful Stevie Awards for Sales & Customer Service yet,” said Michael Gallagher, president and founder of the Stevie Awards. “Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. Judges have told me how impressed they were with the success stories they reviewed this year. All of this year’s Stevie Award winners are truly deserving.”

ABOUT TELETECH

For 30 years, TeleTech and its subsidiaries have helped the world’s most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the …read more
Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

Office Depot Wins Two Silver Stevie® Awards for Sales & Customer ServiceSM

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By Business Wirevia The Motley Fool

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Office Depot Wins Two Silver Stevie ® Awards for Sales & Customer Service SM

eCommerce and Telesales Teams Recognized for Exemplary Customer Service

BOCA RATON, Fla.–(BUSINESS WIRE)– Office Depot, Inc. (NYS: ODP) , a leading global provider of office supplies and services, today announced that it has won two Silver Stevie® Awards in the seventh annual Stevie Awards for Sales & Customer Service. The international competition recognizes excellence in disciplines that are crucial to business success, and honors the accomplishments of sales, customer service, and call/contact center professionals worldwide.

Office Depot was honored with Silver Stevie Awards for eCommerce Customer Service, which recognized Office Depot‘s expanded chat services for web customers and the Telesales Team of the Year.

“At Office Depot, we are committed to delivering superior customer service, no matter the channel,” said Tim McGrath, Vice President of Customer Service for Office Depot. “We are proud to once again be recognized by the Stevie® Awards and congratulate our eCommerce and Telesales Customer Service teams for a job well done.”

More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of 10 percent over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges.

“From our perspective this was the most successful Stevie Awards for Sales & Customer Service yet,” said Michael Gallagher, president and founder of the Stevie Awards. “Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. All of this year’s Stevie Award winners are truly deserving.”

The awards were presented to honorees during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas. More than 300 nominated customer service and sales executives from the U.S. and several other countries attended.

Office Depot also won Stevie® Awards in 2012, 2009 and 2004.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

About Office Depot

Office Depot provides office supplies and services through 1,629 worldwide retail stores, a dedicated sales force, top-rated catalogs, and global …read more
Source: FULL ARTICLE at DailyFinance