Tag Archives: Genius Bar

Scalpers Profit From The Apple Genius Bar Appointments System

By Tim Worstall, Contributor Supply and demand really does have its own rhythm. If the supply of something is inadequate to fill the demand for it then the price of that item will go up. Yes, even if the item was free originally, a supply shortage will indeed lead to a rise in the price. As with this rather ingenious money making scheme at the Stores in China. There’s many more people who want an appointment at the Genius Bar than there are time slots for someone to have an appointment. So, enter the ticket scalpers: Chinese scalpers have found a new way to make a few extra yuan: book up all the Genius Bar slots in the nation’s Apple Stores then sell them on at a profit. …read more

Source: FULL ARTICLE at Forbes Latest

What's Going On With Apple's Stock?

By Greg Satell, Contributor

afghanistan map SC US military deaths in Afghanistan at 2,070

is having another bad week and their stock is down more than 5% this morning. This time, the proximate cause is an announcement from Cirrus Logic, a key Apple supplier, stating that earnings will come in well below expectations and, by association, investors are now expecting Apple to come in low again too. Lately, it seems like everybody wants to beat up on Apple (me included – see here and here).  After a decade during which the company could do no wrong, now it can seemingly do no right. However, while it’s true that Apple has its problems (and serious ones at that) it is still a great company and a great business.  I think anybody taking a clear headed view of Apple has to take into account three factors: The Products:  I’m deeply embedded in the Apple ecosystem and very happy with their products.  I love my iPhone, my iPad and my Macbook Air is far more reliable than any PC I ever worked on (I’m not so crazy about my Apple TV, but it works well enough).  For me, Apple products are worth the premium, at least for now. I do find myself somewhat envious about what’s going on in the Android world.  I’d like to have something like Google Now and don’t understand why Apple is the only major smartphone manufacturer to not have a model with NFC.  It seems to me by doing so, they are slowing a lot of innovation in the industry. So I think about switching sometimes, but every time I do, I remember about the Apple store and the Genius Bar.  By fully embedding myself in the Apple ecosystem, I’m sure that whatever problems I might have (and I did have one particularly nasty hardware problem), will be handled easily, effectively and conveniently.  I wouldn’t want to give that up. The Management:  Steve Jobs made Apple a special company.  Now that he’s gone, it’s clear that Apple has lost a step. However, its also important to remember that current management made Apple a very good company.  CEO Tim Cook is an outstanding operational executive and Jony Ive is the design genius behind the beautiful products that catapulted Apple to becoming the most valuable company on the planet (at least for a short time). So while current management has shown no sign of a vision for the future, they show every sign of competence. The Stock: Apple’s valuation (Disclosure: I’m an indirect investor through a fund) has fallen over 40% from its high because its become clear that we have no reason to expect the growth the company has delivered in the past.  This is a completely normal market reaction. However, Apple’s situation is somewhat abnormal because there was never any growth premium built into the stock price.  Even during its rapid rise, it still traded at a discount to the S&P.  It was earnings, not irrational exuberance, that made Apple so valuable. So while I’m as skeptical as anyone about Apple’s future, the

From: http://www.forbes.com/sites/gregsatell/2013/04/17/whats-going-on-with-apples-stock/

My iPhone Went Through the Wash But I Came Out Clean

By Larry Magid, Contributor I got the bad news as I was packing for an early morning fight to Europe  My iPhone 5 just went through the wash.  The good news is that it was really clean. The bad news is that it didn’t work. I had Apple Care which covers water damage with a $49 deductible but it was 7:00 PM, the local Apple store closed at 9:00 and to swap out a phone requires a Genius Bar appointment but none were available till the next day, when I would be on a plane.  I showed up any way and begged and, after waiting for about an hour and a half, they were kind enough to squeeze me in without an appointment. It didn’t take the “Genius” long to figure out that my phone was water logged so he got me a new one in exchange for the $49 deductible   Because I use Gmail, all my email, contacts and appointments were backed up to the cloud so restoring the data was easy.  When I got home I synced the device to my PC to restore all my music.  The Apple app store also keeps track of all  your app downloads — both the free ones and the ones  you’ve already paid for. Downloading them again is a minor hassle but easy enough to do on a fast WiFi network. In my case the $99 I spent for Apple Care was well worth it, considering this was the second accident since I got my first iPhone 5 last year.  Shortly after I bought it the screen broke and — for $49 — they replaced it then too.  The service plan allows for two replacements due to accident so I had better keep my phone dry and unbroken going forward. There are other insurance options.  Some carriers offer damage, loss and theft protection and there are third party companies like SafeWare and Protect Your Bubble that offer loss and damage plans for all sorts of products including phones, cameras, tablets and computers. What if you don’t have insurance Not all phones that take baths wind up dead.  Here’s an article on How to Save a Wet Cell Phone that advises you to remove the battery (if possible — can’t do that on an iPhone) and any cards and stick it in a bag or bowl of uncooked rice overnight to draw out the moisture.  It may not work, but it might and it’s certainly worth a try. If your phone is broken, all might not be lost.  There are lots of people who can replace broken screens and do other repairs on smartphones for a lot less than the cost of replacing them at the full unsubsidized price.  Another option is to ask your carrier if you’re eligible for a subsidy on a replacement phone.  Even if you’re not officially eligible, they can sometimes make exceptions though almost always at the “price” of having to extend your contract.

From: http://www.forbes.com/sites/larrymagid/2013/04/16/my-iphone-went-through-the-wash-but-i-came-out-clean/