Tag Archives: Emerging Solutions Global Wholesale

Business, Finance, Occupation & Industry

For Third Consecutive Year, Sprint Collects Domestic Best-In-Class Awards from ATLANTIC-ACM

Leave a comment

By Business Wirevia The Motley Fool

Filed under:

For Third Consecutive Year, Sprint Collects Domestic Best-In-Class Awards from ATLANTIC-ACM

Sprint Emerging Solutions & Global Wholesale is award winner in Brand, Network Performance, Customer Service and Voice Quality categories

OVERLAND PARK, Kan.–(BUSINESS WIRE)– Sprint (NYS: S) Emerging Solutions & Global Wholesale earned four best-in-class awards yesterday from industry-leading research firm ATLANTIC-ACM for 2013 U.S. Long Haul Carrier Excellence. ATLANTIC-ACM recognized Sprint with awards for No. 1 performance in Network and Customer Service for the third consecutive year. Sprint also received top honors in the Brand and Voice Quality categories.

The awards are determined after ATLANTIC-ACM surveys hundreds of customers to rank carrier excellence for its U.S. Long Haul Wholesale Report Card.

“Winning best-in-class awards for three straight years in the categories of Network and Customer Service demonstrates our collaborative approach to enabling our customers with a solid nationwide network,” said Matt Carter, president – Emerging Solutions & Global Wholesale at Sprint. “ATLANTIC-ACM’s research validates that Sprint is in tune with our customers’ needs and that we have the ideal combination of network, products and services equipping them to take market share.”

ATLANTIC-ACM’s 2013 U.S. Long Haul Wholesale Report Card asked wholesale customers to rank major U.S. wholesale service providers in categories that include brand, sales representatives, provisioning, network performance, customer service, billing, product quality and price. Once again, the overall wholesale customer experience at Sprint was rated well above the industry average. This indicates that survey respondents have a strong perception of Sprint’s brand, network performance and quality and overall customer service. Stemming from research begun in 1995, this analysis has become a critical benchmarking milestone in the industry.

“For the second year a row, Sprint has won more awards than any other carrier, with the continued perception of reliability in Sprint’s network performance and customer service,” said Fedor Smith, president-ATLANTIC-ACM. “Sprint’s 2013 win for Brand validates the trend of positive wholesale customer recognition for the carrier.”

Sprint Emerging Solutions & Global Wholesale delivers an integrated, innovative, customizable suite of value-added solutions to drive customer revenue, profit and subscriber growth. Visit http://www.sprint.com/wholesale to see the full list of products and services available.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing …read more
Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

Sprint Gives MVNOs an Alternative to Phone Subsidies Through "Bring Your Own Sprint Device" Program

Leave a comment

By Business Wirevia The Motley Fool

Filed under:

Sprint Gives MVNOs an Alternative to Phone Subsidies Through “Bring Your Own Sprint Device” Program

Latest program from Emerging Solutions & Global Wholesale enables MVNO customers to activate idle phones on the Sprint network, reducing the number of inactive phones in the market, diverting phones from landfills

OVERLAND PARK, Kan.–(BUSINESS WIRE)– As the opportunity to reuse or recycle idle mobile devices in the United States continues to grow, Sprint (NYS: S) Emerging Solutions & Global Wholesale today introduced the Bring Your Own Sprint Device (BYOSD) program.

BYOSD is intended to help Mobile Virtual Network Operators (MVNOs) address the growing number of inactive devices in the marketplace and offset the phone subsidy burden through the reactivation of used and inactive Sprint-branded devices on qualified MVNO price plans.

In the United States alone, the U.S. Environmental Protection Agency (EPA) estimates 135 million cell phones are discarded each year. Reusing or recycling these phones could save enough energy to power more than 24,000 homes for a year. With BYOSD, MVNO customers simply bring a deactivated Sprint device to their MVNO, who must determine the device’s eligibility for the BYOSD program. Upon meeting those specifications, the device is then activated by the MVNO.

“BYOSD is another way that Sprint enables MVNOs to offer flexible, financially sensible and environmentally minded solutions to their end users,” said Matt Carter, president, Emerging Solutions & Global Wholesale at Sprint. “This program not only gives our MVNO customers a chance to make a positive impact on our environment, but also allows them the chance to do so in a way that benefits their bottom line.”

“A program like this can help to remove the subsidy burden off of burgeoning MVNOs, helping them to thrive in the competitive wireless landscape,” said Steve Hilton, principal analyst with Analysys Mason.

Sprint ranks No. 3 on Newsweek‘s 2012 Green Rankings of the nation’s 500 greenest companies and is the only telecommunications company in the top 25.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 55 million customers at the end of 2012 and is widely recognized for developing, engineering and deploying …read more
Source: FULL ARTICLE at DailyFinance