Tag Archives: Customer Assistance

Business, Finance, Occupation & Industry

Peterbilt Enhances SmartNav System

Leave a comment

By Business Wirevia The Motley Fool

Filed under:

Peterbilt Enhances SmartNav System

LOUISVILLE, Ky.–(BUSINESS WIRE)– Peterbilt Motors Company announced new enhancements to SmartNav, its groundbreaking proprietary navigation and infotainment system. Now included in SmartNav are expanded audio controls and ten new virtual gauges. New standard virtual gauges include engine oil temperature, and transmission temperature.

“SmartNav is designed specifically for the trucking industry, providing drivers vehicle operational information, navigation and infotainment features,” said Bill Kozek, Peterbilt General Manager and Peterbilt Vice President. “These new features expand its capabilities and bring more information and value to the operator.”

SmartNav features a high-resolution, glove-friendly and scratch-resistant touch screen that allows drivers to easily and intuitively operate the system. SmartNav also offers important user interface capabilities and vehicle interface read-outs including audible and visual alerts and notifications, Bluetooth hands-free calling and audio streaming, vehicle diagnostics, and multiple entertainment options.

The expanded capabilities of SmartNav include dead reckoning, which helps maintain the truck’s location when positioned in areas where the satellite signal is blocked, such as tunnels and urban environments, and increased availability of typical audio functions while in motion. The list of new optional virtual gauges includes popular selections such as Air Filter Restriction, Fuel Filter Restriction, Suspension Load Pressure, Brake Application Pressure, Front and Rear Axle Oil Temperature, and an Ammeter.

“This expansion of SmartNav’s capabilities is the next step in this technology’s evolution which is aimed at helping our customers, and their drivers, get the most out of their trucks, and to operate more cost effectively,” said Kozek.

About Peterbilt Motors Company

Based in Denton, Texas, Peterbilt Motors Company combines a global reputation for industry leading design, innovative engineering and fuel efficiency solutions, with superior quality to engineer a truck that stands as the “Class” of the industry. Through its 270-plus North American dealer locations, Peterbilt also provides a comprehensive array of aftermarket support programs to complement its full lineup of on-highway, vocational and medium duty products, including alternative fuel vehicles. Customers enjoy industry leading service and support, including preventive maintenance plans, expedited QuickCare services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.

Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.

Peterbilt Motors Company<br …read more
Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

Peterbilt Extends Natural Gas Engine Lineup

Leave a comment

By Business Wirevia The Motley Fool

Filed under:

Peterbilt Extends Natural Gas Engine Lineup

LOUISVILLE, Ky.–(BUSINESS WIRE)– Peterbilt Motors Company announces the availability of the new 2013 Cummins Westport ISX12 G natural gas engine. Since 1996 Peterbilt has been manufacturing trucks featuring liquefied natural gas (LNG) and compressed natural gas (CNG) fuel systems solutions for over-the-road, regional and vocational applications.

“With growing demand for natural gas engines, we are pleased to add the Cummins ISX12 G to our natural gas lineup,” says Bill Kozek, Peterbilt general manager and PACCAR vice president. “The pairing of the dedicated natural gas engine with Peterbilt provides customers exceptional fuel economy with an environmentally-friendly, domestically-sourced fuel that helps lower operating costs.”

Peterbilt has been providing natural gas vehicle solutions for over-the-road, regional and vocational applications for over 15 years and is the market share leader.

Based on the Cummins ISX12 diesel engine, the ISX12 G is both Environmental Protection Agency (EPA) and California Air Resources Board (ARB) certified. The ISX12 G will not require a Diesel Particulate Filter or a Selective Catalytic Reduction system. Available in August 2013, the new ISX12 G engine features spark ignition technology, a 3-way catalyst, and will be available with a maximum 400 horsepower and max torque ratings of up to 1,450 pounds.

About Peterbilt Motors Company

Based in Denton, Texas, Peterbilt Motors Company combines a global reputation for industry leading design, innovative engineering and fuel efficiency solutions, with superior quality to engineer a truck that stands as the “Class” of the industry. Through its 270-plus North American dealer locations, Peterbilt also provides a comprehensive array of aftermarket support programs to complement its full lineup of on-highway, vocational and medium duty products, including alternative fuel vehicles. Customers enjoy industry leading service and support, including preventive maintenance plans, expedited QuickCare services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.

Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.

Peterbilt Motors Company
Todd Acker, 940-591-4079
Director of Marketing
todd.acker@paccar.com

KEYWORDS:   United States  North America  Kentucky  Texas

INDUSTRY KEYWORDS:

The article Peterbilt Extends Natural Gas Engine Lineup originally appeared on Fool.com.

Try any of our Foolish newsletter services free for 30 days. …read more
Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

Peterbilt Standardizes PreSet Plus Wheel Ends

Leave a comment

By Business Wirevia The Motley Fool

Filed under:

Peterbilt Standardizes PreSet Plus Wheel Ends

LOUISVILLE, Ky.–(BUSINESS WIRE)– Peterbilt Motors Company announced the availability of PreSet Plus hub systems as standard equipment on all Peterbilt Class 8 trucks. PreSet Plus hub systems are designed to improve serviceability and reliability of vehicle wheel ends.

“Peterbilt has a tradition of providing our customers with products built on quality, innovation and customer satisfaction,” said Bill Kozek, Peterbilt General Manager and PACCAR Vice President. “PreSet Plus hub technology supports that tradition with the most advanced wheel ends on the market.”

PreSet Plus hub systems minimize service time and requirements. They also feature:

  • 40% improvement in surface finish, resulting in superior rolling contact, reduced friction, lower operating temperatures, and increased lubrication.
  • Increased bearing life, even under the most demanding conditions.

PreSet Plus hub assemblies are designed for both steer and drive axles, for disc and drum brakes, and are available in iron and aluminum for weight sensitive applications.

“Peterbilt is taking the lead in the industry when it comes to standardizing components that provide peace of mind to our customers,” said Kozek. “Adding PreSet Plus wheel end technology to previously announced standard features such as front air disc brakes and electronic stability control keeps Peterbilt in the forefront of technology, safety, innovation and utilization,” said Kozek.

About Peterbilt Motors Company

Based in Denton, Texas, Peterbilt Motors Company combines a global reputation for industry leading design, innovative engineering and fuel efficiency solutions, with superior quality to engineer a truck that stands as the “Class” of the industry. Through its 270-plus North American dealer locations, Peterbilt also provides a comprehensive array of aftermarket support programs to complement its full lineup of on-highway, vocational and medium duty products, including alternative fuel vehicles. Customers enjoy industry leading service and support, including preventive maintenance plans, expedited QuickCare services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.

Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.

Peterbilt Motors Company
Todd Acker, 940-591-4079
Director of Marketing
<a target=_blank …read more
Source: FULL ARTICLE at DailyFinance

Business, Finance, Occupation & Industry

Peterbilt's SmartAir System Enters Production

Leave a comment

By Business Wirevia The Motley Fool

Filed under:

Peterbilt’s SmartAir System Enters Production

LOUISVILLE, Ky.–(BUSINESS WIRE)– Peterbilt Motors Company is pleased to announce the production availability of its SmartAirTM anti-idle cooling system. The factory-installed system helps reduce fuel costs and improves driver comfort.

“The SmartAir system is designed to maintain a comfortable rest space in hot climates without idling,” said Bill Kozek, Peterbilt General Manager and PACCAR Vice President. “This system has exceptional cooling capacity and delivers bottom line savings to customers through reduced fuel consumption.”

From an operator’s perspective, the system is easy to run and has the cooling capacity to keep the sleeper comfortable even in the harshest hot-weather climates. SmartAir has a 7,500 BTU/Hour cooling capacity and can operate up to 10 hours on a single charge.

“The Peterbilt SmartAir system is ideal for medium and long haul operators that demand uncompromising comfort and efficiency,” said Robert Woodall, Peterbilt director of sales & marketing. “The system keeps the driver comfortable while eliminating the fuel consumption and emissions generated by engine idling. Customers can reduce their carbon footprint and easily comply with anti-idling laws.”

SmartAir’s compact footprint maximizes storage under the bunk while minimizing system weight impacts. SmartAir also features on-board diagnostics, fully automatic temperature control, and an easy to use digital LCD display battery monitoring.

The SmartAir system is available in Peterbilt Models 384, 386, 388, 389, 587 and new 579.

About Peterbilt Motors Company

Based in Denton, Texas, Peterbilt Motors Company combines a global reputation for industry leading design, innovative engineering and fuel efficiency solutions, with superior quality to engineer a truck that stands as the “Class” of the industry. Through its 270-plus North American dealer locations, Peterbilt also provides a comprehensive array of aftermarket support programs to complement its full lineup of on-highway, vocational and medium duty products, including alternative fuel vehicles. Customers enjoy industry leading service and support, including preventive maintenance plans, expedited QuickCare services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.

Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.

Peterbilt Motors Company
Todd Acker, 940-591-4079
Director of Marketing
todd.acker@paccar.com

KEYWORDS:   United States  North America  Kentucky  …read more
Source: FULL ARTICLE at DailyFinance